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- What payment methods does HomeHelpy offer? We only offer payment through credit cards and debit cards at this moment, expect for Specialised Cleaning, where cash, cheque and bank transfer is possible.
- How do I make repeat bookings for my current or previous HomeHelper? When you make a recurring booking, a HomeHelper is assigned to you and she will stick with your throughout the entire booking. (Unless she is on MC or leave) If you would like to request for a...
- Why can I only choose a maximum of 2 hours when I book at 8pm? Our HomeHelpers’ working hours are from 10am-10pm for weekdays and 9am-9pm for weekends. Our last booking is at 8 pm on weekdays and 7pm on weekends for a maximum of 2 hours.
- How does HomeHelpy work? HomeHelpy customers are able to make a booking for home cleaning, office cleaning or specialised cleaning in three easy steps: Enter your location Make a booking, key in other necessary details Pay...
- What is the minimum and maximum hours I can book? For Home Cleaning, you can book a minimum of 2 hours, and a maximum of 6 hours.
