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- What is HomeHelpy’s operational hours? We are operational from 10am-10pm on weekdays and 9am-9pm on weekends. Our cleaning partners are available 7 days a week, from 8am to 9pm. Please note that peak hour surcharge applies for bookings...
- What is the minimum and maximum hours I can book? For Home Cleaning, you can book a minimum of 2 hours, and a maximum of 6 hours.
- My air conditioner has not been cleaned for the last 9 years. Can your HomeHelper still carry out his job as per normal? We do not recommend any cleaning or maintenance to be done. Any appliance over 8 years is recommended for replacement as there will be significant ageing of internal parts within the appliance. Your...
- Can I make a same day booking? You may book Home Cleaning services 2 hours before your desired appointment time. However, you will have to book Specialised Cleaning and Office cleaning services 2 days (48 hours) in advance.
- Is there a need to dismantle the entire air conditioner unit to do air conditioner chemical overhaul? Air conditioner chemical overhaul is a more thorough way of chemically cleaning the air conditioner, to ensure that all dirt, dust and bacteria are completely removed and flushed from the system...
