Frequently Asked Questions
Other Suggested Searches
Did you mean:
No records found.
Results 11 - 15 of 72
- Skills Certification Before our HomeHelpers are allowed to work, they have to go through a stringent screening process involving, a rigorous training program, a theory and practical exam. Only HomeHelpers who passed the...
- Cancellation Due to personal reasons which warrant the cancellation of any booking(s), the charges are as follows: (1) No cancellation fee shall be imposed if cancellation is done via the HomeHelpy app more...
- Location Amendment (1) To change the address for a booked service, you will have to cancel your current booking at least 24 hours before the commencement of the service via the HomeHelpy app and rebook the...
- Service Assessment Customer feedbacks can be filled in no later than 7 days after the service ends. Customers are not allowed to make any amendments to their feedbacks once submitted.
- Identity Authentication All HomeHelpers are screened based on their previous employment history and their family backgrounds. Any criminal records are authenticated by the relevant authorities. This is to ensure the safety...
