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- What payment methods does HomeHelpy offer? We only offer payment through credit cards and debit cards at this moment, expect for Specialised Cleaning, where cash, cheque and bank transfer is possible.
- How can I use a promotional code for my booking? You can apply a promotional code during the booking process. You can also check out the promotions available under “Promotions” in the HomeHelpy app/website.
- Why do I have to provide my personal information and how is it stored? Your personal information is safely secured on our servers for use only by HomeHelpy. We will never sell your personal information to third parties. Please see our privacy policy for more...
- Is there a need to dismantle the entire air conditioner unit to do air conditioner chemical overhaul? Air conditioner chemical overhaul is a more thorough way of chemically cleaning the air conditioner, to ensure that all dirt, dust and bacteria are completely removed and flushed from the system...
- My air conditioner has not been cleaned for the last 9 years. Can your HomeHelper still carry out his job as per normal? We do not recommend any cleaning or maintenance to be done. Any appliance over 8 years is recommended for replacement as there will be significant ageing of internal parts within the appliance. Your...
